Discrimination is Against the Law

First Choice Home Health, Hospice & House Calls (First Choice) complies with

applicable Federal civil rights laws and does not discriminate on the basis of race, color,

national origin, age, disability, or sex. First Choice does not exclude people or treat

them differently because of race, color, national origin, age, disability, or sex.

First Choice:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages

If you need these services, contact Kathy Williamson, Director of Operations.

If you believe that First Choice has failed to provide these services or discriminated in

another way on the basis of race, color, national origin, age, disability, or sex, you can

file a grievance with: Kathy Williamson, Director of Operations, 12400 W. Overland

Road, Suite 100, Boise, ID 83709, Phone: (208) 322-7061, [TTY numbers—Idaho (800)

377-3529 (TTY) or (800) 377-1363 (Voice), Fax: (208) 321-7052], Email:

kwilliamson@firstchoiceboise.com. You can file a grievance in person or by mail, fax, or

email. If you need help filing a grievance, Kathy Williamson is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and

Human Services, Office for Civil Rights, electronically through the Office for Civil Rights

Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or

phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800- 368-1019, 800-537- 7697 (TDD)